It appears that Macworld has finally caught up to what I’ve been saying for some time now: the Apple Store sucks, and here’s but one example of why.  I never did write up the horrific time that I’ve had getting service on the MacBook Pro provided by my employer, which has AppleCare but that AppleCare seems to have bought me nothing other than extra annoyance from their staff.

I can only hope that Apple firing John Browett, the head of its retail division, late last year can fix this issue.  Until I hear otherwise, I will continue to avoid the Apple Store unless absolutely forced to go in.