I got great news today.  I’ll be speaking at AltConf.  I haven’t yet decided on how I’m going to approach this one.  Rest assured that you will walk away with a better understanding of how you can create a deep understanding of users to make your application a better one.

I have a request of you, dear audience.  One of the ideas that I have kicking around is using quotes that seem pretty set against user research from Steve Jobs and other Apple execs.  Jobs referenced the apocryphal Henry Ford horses quote quite a lot.  I know that there are others, though.  What other Apple anti-research quotes do you know of?