I have been frightfully remiss in updating my blog. As a result, I’m now eight months in to my new role and haven’t even said anything here about it.

In April 2019, I joined Grand Rounds as Head of Research. Grand Rounds is a healthcare startup on a mission to raise the standard of healthcare for everyone, everywhere. I’m responsible for knowing all there is to know about our members — which is to say, the people who use our services. I wrote a piece introducing service design on the Grand Rounds tech blog.

Let’s see if I can dust this blog off and do some more writing this year.